F.A.Q
Frequently asked questions
Where is the library? If you are coming from the city centre, you will find the library on the right-hand side of Iera Odos at No. 75, opposite the main entrance of the University (see site map). Buses to the University and, therefore, to the library:
You can also take the Metro (line 3) and get off at "Keramikos" or "Eleonoas" where you can get any bus coming from or going to the centre which stops at the Agricultural University of Athens (AUA).
What are the Library hours? Opening hours Winter term (1/11 - 31/3): Monday - Tuesday - Thursday - Friday 08.30 - 16.00. Reading room 08:30 - 18:00 Wendsday Library and Reading room 08:30 - 18:00 Note: During the Christmas holidays the Library remains open Monday - Friday Summer term (1/4 - 31/10): Monday - Tuesday - Thursday - Friday 08.30 - 16.00. Reading room 08:30 - 19:00 Wensday Library and Reading room 08:30 - 19:00 Notes:
Can the Library be accessed by users with a disability? We regret to say the Library can not be accessed by all users with a disability. There is an entrance with a moving bar for users in wheelchairs as well as special toilet facilities. The Library staff is ready at all times to help users with a disability, thus making up for the lack of special facilities. Which items are not permitted in the Library? Bags and mobile phones may not be taken into the Library. They should be placed in the lockers at the entrance hall. Keys to the lockers are available at the Loan Service Office. Food and drink (coffee, refreshments) may not be brought into any area of the Library. Smoking is not allowed in any Library area.
Do I have to be a Library member in order to make use of its services? You need not be a Library member in order to use its online services, from the Library premises, and make photocopies. You may not, however, borrow any library material. How can I become a member of the Library? You should be a member of the academic community of the AUA. Applicants may complete a Library Membership form and hand it in with a recent photograph at the Loan Service Office. What does the library collection include? The Library collection covers a wide range of information related to crop science, animal science, biology & agricultural biotechnology, food science & technology, agricultural economics and rural development, natural resources management, the environment, landscaping and science (chemistry, physics, mathematics, meteorology, informatics and geology). It consists of the following: reference material (encyclopaedias, dictionaries, guides, sector studies), monographs, ebooks, scientific journals (both in print and online), master and PhD theses, online databases, audiovisual material (CD-ROMs, VHS, DVDs, slides), statistical publications and maps (edaphological, geological, digital maps, etc.)
Is there a user training service? Seminars on the use of the Library resources are held regularly. They include the following:
For further information you may contact the User Training and Support Service: Ms Despina Xanthopoulou Tel.: 210-5294273 e-mail address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it How can I search and locate Library material? The complete Library collection can be searched through the Online Public Access Catalogue (WEB OPAC). After entering the appropriate keywords in the search form of the online catalogue, you will get a list of results. In this list you will find the call symbol of each document which shows the shelf where the book is located and consists of its classification number and the three first letters of the author's name or of the book title. I am looking for information on a specific topic and cannot manage to find it. Can you help me? At the entrance hall you will find the Loan Service Office where you can ask for help. There is also the Online Reference Desk which helps users find the material they are looking for, which does not require their physical presence in the Library. You may either complete the question form or e-mail your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The questions must be strictly connected with research and/or educational issues of the agricultural science and related cognitive topics. What can I do if I am looking for a book that appears to be on loan (status: on loan)? If a book is on loan, you may complete the "book reservation form" to ensure that you will obtain the book as soon as it has been returned. The book is placed on hold for 4 days from the day of its return and, if it is not requested by the user who has made the reservation, it is placed back in the collection and is made available to other users. The book I am looking for is not among the books of the AUA Library. Can I find out which other library in Greece has it in its collection? There are now three different websites to help you search simultaneously for titles in more that one library catalogues, through an interface environment. The basic concept of their design and implementation was to create a uniform environment for the search and location of bibliographic information from the databases of the Greek Academic Libraries and the libraries of other research institutions. 1. Hellenic Academic Libraries Link It hosts the catalogues of all the Greek Academic Libraries in the framework of the Project "Horizontal Action of Greek Academic Libraries" (EPAEK - Business Project: Education & Initial Professional Training) 2. Zephyros Zephyros is an access gateway in order to locate the books, journals and other material available in the Greek Academic Libraries. Zephyros was created by the Technologies & Information Department of the University of Crete Library. 3. Argo Argo is an open access environment to bibliographic sources available both in Greece and abroad. Argo has been developed and is constantly enhanced by the National Documentation Centre. I am interested in a journal which is not in the AUA Library collection. Can I find out which other library in Greece has it in its collection? You may search for any journal titles in the union catalogues of the above academic libraries (see previous question). The most comprehensive journal catalogue is compiled by the National Documentation Centre and is either accessible through Argo at http://argo.ekt.gr or can be made available in print by the Loan Service Office. Can I have access to the collection of post-graduate and PhD theses? Post-graduate and PhD theses may NOT be borrowed. However, the collection is open to the public for study in the Library area. A hard copy of this list can be made available at the Loan Service Office or, alternatively, you may retrieve the online list from the Library website.
I don't have a membership card. Can I borrow books? No, you may not borrow books or any other material from the library.
Is the loan period different depending on the material borrowed? Yes. The loan period varies depending on the material to be borrowed. At the second level the loan period varies depending on the user category. Please see the following table:
May all types of Library material be borrowed? No. You may not borrow reference material, journals, post-graduate and PhD theses, statistical publications, ICAP studies, maps, reserved documents (on hold), archive material and material of historic significance. How many books may I borrow at any one time and for how long?
How can I keep a document for a longer period that the initial loan period? All Library users may renew the loan period twice provided no other user has requested the document in question. In order to renew the loan period, users should return the document to the Library on or before the date of return. After the second renewal the user may not borrow the same document for another 3 days. What are the Library rules for overdue documents? If a document is overdue you have to pay a fine as follows:
What is the procedure if I loose an item borrowed? You should replace any item lost or damaged while it is in your possession within one week. If the item in question is out of print or stock you should pay its approximate cost. What should I do if I loose my Library membership card? If you loose your Library membership card, you should contact the Loan Service Office to report its loss and hand in a new photograph. The replacement fee is € 4.40. If the library does not have the article I am looking for, can I order it? The Library takes orders for articles of journals from other libraries both domestic and international, which are processed via the National Network of Scientific and Technological Libraries supported by the National Documentation Centre. The order form may be submitted either online through the Library's website or in person at the Loan Service Office. For further information you may contact the Inter-library Loan Office (Ms Stella Papoulidou, tel.: 210-5294276). Is the order service for articles from other libraries free of charge? No, it is not a free service. The cost varies depending on the number of pages, the means of delivery and the country of origin. By post/e-mail the cost is as follows:
By fax the cost is as follows:
The delivery time for journal articles from international libraries varies from one to three weeks depending on the provider of the article (first choice, second choice, etc.) and the means of delivery (e-mail/post). The cost varies from € 13 to € 17 per article. What is the normal delivery time from the date of the order? Normal delivery time varies from one day to 2 weeks depending on the means of delivery (post, e-mail, fax) and the provider of the article (first choice, second choice, etc., within/outside Attica). Orders for articles from the British Library have a delivery time of 10-12 working days while for articles from Wageningen UR Library you may have to wait from 3 to 12 working days.
Which subject fields are covered by the Databases? The Library offers access to a large number of Databases. Its collection, which has been enlarged due to its collaboration with other university libraries and its participation in the Hellenic Academic Libraries Link, includes Databases of books, statistical data and other sources. These Databases cover a wide range of the Agricultural Science as well as other fields such as mechanics, mathematics, medicine, marketing and business administration. For further information on the Library's Databases you may visit its website and follow the link to the Databases. You will then see a list of all the Databases available in alphabetical order and a brief outline of the subject field covered by each one. How can I access the Databases? You may access the Databases through the Library website by linking to the Databases service. The Databases are accessible through any PC connected to the Internet via the University network. There are also Library PCs for the public for educational and research purposes as well as a wireless network covering almost all Library areas. More specifically, you can have better wireless network coverage if you are in the centre and in the areas where the journals are kept (due to the proximity to the access point). If you have a laptop computer (provided it is equipped with a wireless network card) you may connect to the Library's wireless network. For security reasons and access control, a code is required to make the connection. You may request this code from the Loan Service Office. Can I access the Library Databases from home? This service is only available to post-graduate and PhD students, the administrative and research staff as well as to the teaching / research staff of the AUA. Access is possible by means of Internet Protocol Authentication and Internet connection is made via the University network. For further information please contact the Network / Web Applications Office: Mr. H. Papadas Tel.: 210-5294915 Additionally, all Internet users subscribed to the Action "Diodos" (http://diodos.gsrt.gr) or all VPN users have full access to the Library Databases and online journals.
Which subject fields are covered by the online journals? Most of the non-Greek titles and some of the Greek titles are available online in full-text format. The majority of the titles are available online by the Hellenic Academic Libraries Link (HEAL Link). At present the Library includes in its catalogue about 360 online journals. All the cognitive subjects of the AUA are covered, such as: crop science, animal science, fishing science, dairy science, food science & technology, enology, agricultural & political economy, ecology, physics, chemistry, mathematics, informatics, geology, biology, biotechnology, microbiology, phytopathology, etc.. If you wish to see the titles of the journals - both in print and online - you may consult the printed list of journals which is available at the Loan Service Office or visit the Library's website and link to Journals. You will then be able to see all the journal titles in alphabetical order. How can I access the online journals? Access to the journals is possible through the Library website by linking to Journals. The online journals are accessible from any PC connected to the Internet via the University network. There are also Library PCs for the public for educational and research purposes as well as a wireless network covering almost all Library areas. More specifically, you can have better wireless network coverage if you are in the centre and in the areas where the journals are kept (due to the proximity to the access point). If you have a laptop computer (provided it is equipped with a wireless network card) you may connect to the Library's wireless network. For security reasons and access control, a code is required to make the connection. You may request this code from the Loan Service Office. Can I access the Library Journals from home? This service is only available to post-graduate and PhD students, the administrative and research staff as well as to the teaching / research staff of the AUA. Access is possible by means of Internet Protocol Authentication and Internet connection is made via the University network. For more information please contact the Network / Web Applications Office Mr. H. Papadas Tel.: 210-5294889 Additionally, all Internet users subscribed to the Action "Diodos" (http://diodos.gsrt.gr) or all VPN users have full access to the Library Databases and online journals.
Does the Library make PCs available to the public? There are PCs which can be used by the public to access the Internet, the Databases and the online journals. The use of the PCs is restricted to research purposes. Can I access the Internet from the Library area? Yes, by using the PCs available to the public. There is also a wireless network covering almost all Library areas. More specifically, you can have better wireless network coverage if you are in the centre and in the areas where the journals are kept (due to the proximity to the access point). If you have a laptop computer (provided it is equipped with a wireless network card) you may connect to the Library's wireless network. For security reasons and access control, a code is required to make the connection. You may request this code from the Loan Service Office. Can I print a document in the Library area? At present this service is not available. Can I use the photocopiers in the Library area? There are two photocopiers available to the public. They operate with a card which can be purchased at the Loan Service Office. The cost of the card varies depending on the number of pages you wish to photocopy, namely:
It is the responsibility of the users to obey the Copyright Law. Is there the necessary equipment for the use of audiovisual material in the Library? Yes, the Library has the equipment required for the use of audiovisual material (TVs, headphones, PCs, etc.)
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